Thoughts on CRM marketing from someone who's doing it for well over 10 years: email, push, in-app and SMS/text notifications, design, copywriting and deliverability
Why did I get an email saying 'While you're waiting for a car to be delivered...' when I've been driving the car for 2 weeks? Yes, I understand that usually, you have to wait for a car to be delivered, but that's not my case.