Back in November I've got an email from Skype saying there was a failure of their service and they're going to provide me with free calls in a few days after the email.
There were no details on when exactly to expect this, so I though I'm gonna get another email or in-Skype notification about it. It never arrived. I also checked Skype manually but never seen any evidence I've been given those free calls.
As a result I feel that Skype failed to keep its word given in an email. What an example to learn from!