My bank started monthly email digest lately. As an email professional I'm carefully reading all their email. The last one was pretty appealing - up to 10% cash back on gas stations, discount on tickets to electronic music festival etc. Much effort spent on proposed opportunity, design and so on.
But the subject line was the worst possible - just "Our News In Short". What an opportunity wasted!
Thoughts on CRM marketing from someone who's doing it for well over 10 years: email, push, in-app and SMS/text notifications, design, copywriting and deliverability
Apr 27, 2016
One Step Forward, One Step Back
I've been already blogging about not successful email marketing segmentation approach of French parking company Neoparking. In March they've sent me 2 more emails with a 5 days difference.
The first one gave me a hope they're going to make things better - the email was in English. But few days later I've got another email in French again. Come on guys, you almost did it!
The first one gave me a hope they're going to make things better - the email was in English. But few days later I've got another email in French again. Come on guys, you almost did it!
Tags:
email marketing,
mistakes,
segmentation
Apr 13, 2016
Did You Know Gmail Has Security Warnings For Suspected State-Sponsored Attacks?
If not - take a look here. I wish you to never see this message on you Google Mail account:
We believe state-sponsored attackers may be attempting to compromise your account or computer.
Tags:
email marketing,
gmail
Mar 30, 2016
Keeping Email Design Consistent Is A Struggle
This is a message for all the startups which feel superior to huge companies. Yes, it's a real struggle to keep email design patterns consistent across different departments or even sub businesses. Usually it requires a huge effort just to find out what are the email types you're sending out. And actually changing them to look alike is only step #2 or #3.
You can easily find examples for every corporation out there. Let's take a look at Apple which is definitely an iconic company in terms of design and keeping things updated. Each email type they've sent me looks different, only one one is optimized for smartphones.



You can easily find examples for every corporation out there. Let's take a look at Apple which is definitely an iconic company in terms of design and keeping things updated. Each email type they've sent me looks different, only one one is optimized for smartphones.
Tags:
email marketing
Mar 27, 2016
How to send an 'E mail' - Database TV Show From 1984
It definitely was fun to send and receive an email back in 80s :)
Tags:
email marketing
Mar 15, 2016
Litmus Isn't Able To Optimize Its Own Emails
Another email I've got yesterday came from Litmus - the most well known company providing services for email marketers aimed to help them optimize emails for different mail clients.
Take a look at almost invisible text in this promo email:
Tags:
email marketing,
mistakes
Mar 14, 2016
Another Leading Email Marketing Company Without Ignoring Best Practices
An email arrived into my inbox yesterday which clearly shows that even most valuable email marketing businesses aren't able to follow basic email practices around mobile optimization. I'm talking about unreadably small text on smartphones.
It's Gmail. I hope we all are on the same page - it's definitely a huge email marketing business, right?
So they send me an email campaign about a new version of their Gmail app. And of course I was viewing it in another incarnation of this email client - Google Inbox.
What a nice start:
But then something goes wrong and the rest of the email is basically unreadable:
Tags:
email marketing,
mistakes
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